SKECHERS Website Purchase : We would like to recommend you to refer to the SKECHERS Terms & Condition on below link before you proceed :
https://www.skechers.com.sg/pages/returns-and-exchanges
User are required to fill up below Return & Refund form via the link. Once we have received the complete supporting justification details from user end, we will proceed with validation for approval granted and SKECHERS will reach out to user to guide for the next course of action.
LAZADA & SHOPEE Purchase : For return/refund , user must not click on "Order Received" button on Shopee / Lazada platform. User have to fill up the refund/return form from Lazada/Shopee platform for investigation to start.
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